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Sygma Connect

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SYGMA CONNECT

The remote control solution for Windows, Linux and Mac OSX

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  • Installation
  • Remote control
  • File transfer
  • Address Book

DOWNLOAD

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WINDOWS

from 7 to 10, from 2008 to 2016,
x86 architecture both 32 and 64 bit (no arm)

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MACOS

from 10.12 (Sierra) to 10.14 (Mojave), architecture only x86_64.

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LINUX

Any distribution able to satisfy the following dependencies:

  • GLIBC version> = 2.17
  • OpenSSL 1.0.2
  • systemd
  • support for appImage (FUSE compatible module)
  • architecture x86_64 (no 32 bit)

For example: Ubuntu, from 16.04 onwards, Fedora, from 26 onwards, CentOS, from 7 onwards, RedHat, from 6 onwards, Debian, Arch linux, OpenMandriva from 2013 onwards, OpenSuse, Mageia, from 4.1



VIDEO TUTORIAL

Find out how to best use Sygma Connect

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Installation Sygma Connect service - Windows





LICENSES

How licenses work

Channel licenses are not nominal.
The number of Channel licenses defines the maximum number of technicians who can simultaneously use Sygma Conenct from their console. For example, if you buy 2 Channel licenses, you can simultaneously connect up to 2 Technicians from their console.
The technicians defined in Sygma Connect can be more than the number of Channel licenses purchased. A technician who connects to the Sygma Connect console with the same username and password from two different PCs uses 2 Channel licenses.

What is a Session?

A session is a remote connection to a computer

What is meant by Contemporary Session?

When a Technician connects at the same time to 2 remote computers, he is performing 2 simultaneous sessions. The current limit is that from one console up to 3 simultaneous sessions can be performed.

Limit Contemporary Sessions

The number of concurrent sessions is only a temporary technical limitation. In the future, from one console, more than 3 simultaneous sessions can be performed.

Scenario

Your company has 10 technicians. You decide to buy 3 Channel licenses. Of the 10 technicians at the same time (at the same time), only 3 Technicians will be able to open remote sessions computers. When one of the 3 technicians has finished the remote session, other technicians will be able to start their sessions.



PRICES

5 month/channel
  • up to 3 simultaneous sessions