In this phase we need to receive feedback from users who can verify the correct operation on the 3 operating systems supported, reporting any anomalies found in relation to:
from 7 to 10, from 2008 to 2016,
x86 architecture both 32 and 64 bit (no arm)
from 10.12 (Sierra) to 10.14 (Mojave), architecture only x86_64.
Any distribution able to satisfy the following dependencies:
For example: Ubuntu, from 16.04 onwards, Fedora, from 26 onwards, CentOS, from 7 onwards, RedHat, from 6 onwards, Debian, Arch linux, OpenMandriva from 2013 onwards, OpenSuse, Mageia, from 4.1
Technical licenses are not nominal.
The number of Technical licenses defines the maximum number of technicians who can simultaneously use Sygma Conenct from their console. For example, if you buy 2 Technical licenses, you can simultaneously connect up to 2 Technicians from their console.
The technicians defined in Sygma Connect can be more than the number of technical licenses purchased. A technician who connects to the Sygma Connect console with the same username and password from two different PCs uses 2 technical licenses.
A session is a remote connection to a computer
When a Technician connects at the same time to 2 remote computers, he is performing 2 simultaneous sessions. The current limit is that from one console up to 3 simultaneous sessions can be performed.
The number of concurrent sessions is only a temporary technical limitation. In the future, from one console, more than 3 simultaneous sessions can be performed.
Your company has 10 technicians. You decide to buy 3 Technical licenses. Of the 10 technicians at the same time (at the same time), only 3 Technicians will be able to open remote sessions computers. When one of the 3 technicians has finished the remote session, other technicians will be able to start their sessions.