|Remote access and control of devices||✔||✔||✔||✔|
|Users||1||Up to 10||Up to 50||Up to 100|
Number of consoles that can simultaneously do remote sessions.
|1||1||Up to 2||Up to 3|
|Centralized management platform||✔||✔||✔||✔|
They are the maximum number of computers that can be registered in the address book.
|3||Up to 100||Up to 400||Up to 600|
|Device policy management||-||✔||✔||✔|
|Video recording of the sessions||-||-||90 giorni||90 giorni|
|RMM - Remote Monitoring & Management||-||-||-||Up to 600 dispositivi|
|Phone support||40 min/per day||-||-||-|
|Upgrade RMM devices||-||-||-||✔|
|Additional channels||-||5€/per month||7,90€/per month||13,90€/per month|
|100 RMM devices||-||-||-||3,27€/per month|
Channel licenses are not nominal. . The number of Channel licenses defines the maximum number of technicians who can use Sygma Conenct concurrently from their console. For example, if you purchase 2 Channel licenses, you can connect up to 2 Technicians from their console at the same time. Technicians defined in Sygma Connect can be more than the number of Channel licenses purchased. A Technician who connects to the Sygma Connect console with the same username and password from two different PCs uses 2 Channel licenses.
A session is a remote connection to a computer .
Your company has 10 technicians. You decide to purchase 3 Channel licenses. Of the 10 technicians at the same time (at the same time), only 3 Technicians will be able to open to remote computers in sessions. When one of the 3 technicians has finished the remote session, other technicians will be able to start their sessions.